Terms, Conditions & Cancellation Policy

By attending a class, workshop, or retreat with Margherita Dal Pra, you agree to the terms and conditions listed below.

  • Drop-in Classes

    • Available subject to space. Please arrive on time—no entry after 5 minutes into the class.

    Muswell Hill Class Passes

    • Non-transferable between clients.

    • No refunds once purchased.

    Yoga Centres Bookings

    • Refer to Centre’s own terms and conditions.

  • All Zoom classes require at least 24 hours’ notice for cancellation. Cancellations made with less than 24 hours’ notice, as well as non attendance or no shows, are non refundable and cannot be credited or rescheduled.

    For all live and recorded Zoom classes, participants are responsible for ensuring that they are medically fit to take part. It is advised that you seek appropriate medical guidance before participating, particularly if you are pregnant, recovering from injury or surgery, or managing a medical condition. By choosing to attend, you confirm that you are participating at your own risk and will modify or rest as needed throughout the class.

  • Cancellations

    • 48 hours’ notice required.

    • Cancellations within 48 hours will be fully charged.

    Payments

    • Pay by cash, bank transfer, or PayPal before the session.

    Coaching & Cleanse Programmes

    • Paid in advance. No refunds once digital material has been sent.

    • If you’ve had major emotional or physical illness in the past 5 years, you must disclose it and may be asked for a doctor’s certificate.

    • For severe allergies, please email in advance. A separate disclaimer may be required.

Classes, Workshops and One to Ones

Retreats

  • Deposits

    • Non-refundable and non-transferable.

    • Required to secure your place.

    Cancellations

    • More than 90 days before the retreat receive a full refund minus the deposit..

    • 30–90 days before the retreat are non refundable. If the place is successfully filled, the amount paid may be transferred as credit toward a future event.

    • Less than 30 days: before the retreat are not eligible for refunds or credits.

    • All cancellations must be made in writing via email or the contact form.

    Admin fees

    • £60 (weekend retreats)

    • £100 (retreats longer than 3 days)

    If we cancel:
    You’ll receive a full refund of what you’ve paid, but not for your travel costs. Please get travel insurance to protect yourself.

    • Deposit only required if booking more than 90 days in advance.

    • Full payment required within 90 days of the retreat.

    • All payments must be made in GBP. If paying from abroad, you are responsible for bank fees.

  • I strongly recommend travel insurance that covers:

    • Retreat cancellation (including COVID)

    • Flight delays or cancellations

    • Lost baggage

    • Medical treatment, injury, and repatriation

    Margherita is not liable for issues arising from unforeseen events such as:

    • Natural disasters, wars, or pandemics

    • Personal emergencies or illness

    • Lost or damaged personal belongings

    • Shared room rates apply only when fully occupied.

    • We’ll match you with a same-gender roommate when possible.

    • If the room can’t be filled, you’ll need to pay a single supplement before the retreat.

Updates & Agreement

These terms may change and will always be updated on this page.

By attending any class, workshop, or retreat, you agree to the Terms & Conditions.

For questions, email hello@yogam.co.uk