Terms, Conditions & Cancellation Policy

By attending a class, workshop, or retreat with Margherita Dal Pra, you agree to the terms and conditions listed below.

Drop-in Classes
- Available subject to space. Please arrive on time—no entry after 5 minutes into the class.
Muswell Hill Class Passes
- Non-transferable between clients.
- No refunds once purchased.
Yoga Centres Bookings
- Refer to Centre’s own terms and conditions.
All Zoom classes require at least 24 hours’ notice for cancellation. Cancellations made with less than 24 hours’ notice, as well as non attendance or no shows, are non refundable and cannot be credited or rescheduled.
For all live and recorded Zoom classes, participants are responsible for ensuring that they are medically fit to take part. It is advised that you seek appropriate medical guidance before participating, particularly if you are pregnant, recovering from injury or surgery, or managing a medical condition. By choosing to attend, you confirm that you are participating at your own risk and will modify or rest as needed throughout the class.
Cancellations
- 48 hours’ notice required.
- Cancellations within 48 hours will be fully charged.
Payments
- Pay by cash, bank transfer, or PayPal before the session.
Coaching & Cleanse Programmes
- Paid in advance. No refunds once digital material has been sent.
- If you’ve had major emotional or physical illness in the past 5 years, you must disclose it and may be asked for a doctor’s certificate.
- For severe allergies, please email in advance. A separate disclaimer may be required.

Classes, Workshops and One to Ones

Retreats

Deposits
- A non refundable and non transferable
- deposit is required to secure your place on the retreat..
Please read the following terms carefully before booking. By reserving your space, you agree to this cancellation policy.
Cancellations made by you
- More than 90 days before the retreat receive a full refund minus the deposit..
- 30–90 days before the retreat are non refundable. If the place is successfully filled, the amount paid may be transferred as credit toward a future event.
- Less than 30 days: before the retreat are not eligible for refunds or credits.
- All cancellations must be made in writing via email or the contact form.
Admin fees
An administration fee applies to discretionary cancellations:
- £60 (weekend retreats)
- £100 (retreats longer than 3 days)
If we cancel:
Each retreat requires a minimum number of participants to run. We reserve the right to cancel the retreat up to 30 days before the start date if minimum numbers are not met.
If we cancel the retreat for any reason within our control, you will receive a full refund of all monies paid to us. We are not responsible for travel costs or other personal expenses.
- Deposit only required if booking more than 90 days in advance.
- Full payment required within 90 days of the retreat.
- All payments must be made in GBP. If paying from abroad, you are responsible for bank fees.
Travel insurance is a condition of booking and must be arranged at the time of reservation.
Your policy should include cover for:
• Retreat cancellation for any reason, including Covid
• Flight delays or cancellations
• Lost or delayed baggage
• Medical treatment, injury, and repatriation
Please note that Margherita cannot be held responsible for circumstances beyond her control, including:
• Natural disasters, war, or pandemics
• Personal emergencies or illness
• Loss or damage to personal belongings
As our cancellation policy is firm, we strongly recommend purchasing comprehensive travel insurance to protect your investment. Providers such as InsureMyTrip offer a range of policies, including “cancel for any reason” options, and there are many other companies offering similar cover.
In most cases, travel insurance must be purchased at the same time as booking the retreat.
- Shared room rates apply only when fully occupied.
- We’ll match you with a same-gender roommate when possible.
- If the room can’t be filled, you’ll need to pay a single supplement before the retreat.